Doggie Daycare is a locally run dog walking and dog-minding service based in North Dublin, covering North Dublin and South Meath. We provide both fun walks for your dog and, while you are away, your dog can be left in a loving family environment.
We believe that love and attention and the right amount of exercise for your dog means mental and physical well-being. Our walks provide a fun and social outlet for your dog during the day. With this service you have time for your needs while your dog's needs are fulfilled too.
Our minding service places your dog in a loving home. Enjoy your holiday in the knowledge that your dog is getting all the care and attention they are used to. Read more about who we are →
Our service
How does it work?
Walks
You can arrange an appointment at your convenience and we'll come to meet you and your dog. We pick up your dog and take him/her for fun walks in a park, the mountains or a beach and drop them safely home afterwards. To ensure individual attention for your dog, group sizes are limited.
Minding service
On the day of your holiday we will call to your home to collect your dog. All you need to provide is their bed and favourite toy. Your dog stays in a loving family environment in the home of a Doggie Daycare minder. Our minders are carefully vetted for the suitability of their homes and gardens and are, of course, dog lovers. Our minding service covers beyond the North Dublin/South Meath area.
Service area
North Dublin & South Meath, with minding available further afield. South Dublin is covered by our sister service, Walkies.
Availability
Day or evening walks, and minding for short breaks or longer holidays — contact us to check availability for your dates.
Pricing
Rates depend on the length and frequency of walks or the length of a minding stay. Get in touch for current pricing.
For any information you need, email us or phone us — see the contact page for details.
Photo gallery
A day in the life
Walking along the canalHaving fun on holidaysContent & happyAt home & at play
Get in touch
Ready to book a walk or minding stay?
Day or evening, to discuss your dog's needs — we'll arrange an appointment to meet you and your dog.
Our sister dog walking and minding service, Walkies, covers South Dublin — email info@walkies.ie.
About us
Who's behind Doggie Daycare
Doggie Daycare is a small, locally run dog walking and dog-minding service based in North Dublin, covering North Dublin and South Meath. The service is run day-to-day by Mary, who meets every dog and owner personally before arranging walks or a minding stay.
We started Doggie Daycare because we believe dogs do best with love, attention and the right amount of exercise — and because, as lifelong dog owners ourselves, we understand how hard it can be to find someone you trust to look after your dog while you're at work or away. Every minder we use is personally vetted for the suitability of their home and garden, and is a genuine dog lover.
If you're in South Dublin, our sister service Walkies covers that area — see the contact page for details.
A bit more about us
Outside of the daycare, we're keen dog people ourselves — we breed and work Chesapeake Bay Retrievers, and show and hunt-test our own dogs. It's part of why we do this: dogs have always been at the centre of our family life. If you'd like to see more of our own dogs and read about the breed, visit Our Dogs.
Beyond the daycare
Our own dogs — Chesapeake Bay Retrievers
This page isn't about the daycare service — it's a personal page about the dogs we breed, show and work ourselves. We're sharing it because our own experience as lifelong dog owners is part of what makes us a trustworthy pair of hands for your dog. Some of the stories below date back a number of years, kept here as part of our dogs' history.
Chesapeakes were first bred on the East Coast of America at Chesapeake Bay. Originally, hunting was the first line of duty for the Chesapeake. Their thick, short oily outer coat and dense, fine woolly undercoat protect them when working and retrieving in the icy cold waters of Chesapeake Bay.
Because of the rough conditions they were bred to be tough, independent, hearty and good-natured companions. A Chessie — the ultimate wildfowling dog.
Our Chessies
Chester (Penrose Nomad)
Born 5th March 2002
BVA hip score 5 (2/3). Both parents PRA 'A'. IKC Reg No. W07322 / UK KC Reg. No. AC01093908.
Chester is a dual purpose Chesapeake that we imported from Wales. He was bred by Janet Morris of Penrose Chesapeakes, one of the top breeders of Chessies in the UK. Chester completed his first full shooting season (2002/2003) where he retrieved many ducks, and has also competed in shows and working tests — placed 2nd in the Puppy class at the UK Chesapeake Bay Retriever Club's Spring Working Test, April 2003.
In July 2004 in the UK he gained his American Kennel Club Working Dog Certificate (WD), narrowly missing the Working Dog Excellent (WDX) and Working Dog Qualified (WDQ) — failing on the very last retrieve of the WDQ, the only dog to get that far. A great achievement for Chester.
Winnie (Arnac Bay Winota)
Born May 2005
Winnie was bred by Christine Mayhew (Arnac Bay Chesapeakes) in the south of England. We collected her and brought her home in mid-July. She settled in and mixed well with our other dogs.
Her mother is Arnac Bay Pride, a multi winning bitch whose progeny have excelled in both the working arena and the show ring. Winnie's father is Pond Hollow Bering Sea (Bery), a US Champion brought for six months to the UK by Janet Morris to improve and expand the gene pool of Chesapeakes in the UK.
Breed information — about Chesapeakes
The Chesapeake Bay Retriever. Chesapeakes were first bred on the East Coast of America at Chesapeake Bay. Originally hunting was the first line of duty for the Chesapeake. Their thick, short oily coat and dense fine woolly undercoat protect them when working and retrieving in the icy cold waters of the Chesapeake Bay. Because of the rough conditions they were bred to be tough, independent, hearty and good-natured companions.
These extremely versatile dogs are accomplished in many areas beyond the field and hunting of which they are famous for. They are perceptive dogs and are deeply devoted to their family. They compete in obedience, shows, field trials, and hunting tests. The Chesapeake is a multi-purpose dog, a marvellous companion and an individualist.
His coat requires little grooming and no clipping. A good rinse with fresh water after a swim will retard bacteria from multiplying — the bacteria causes the characteristic smell. A warm bath — given only when necessary, but especially when the dog is shedding — will loosen dead hair and keep the coat in tiptop condition.
He often has a special affinity for children and will tolerate much roughhousing. A prospective owner should use a fair but firm hand both in training and discipline to win the respect of a Chesapeake. Expect the Chesapeake to challenge your authority. Good manners throughout his life start in his puppy-hood; with patient teaching from his master or mistress he will soon learn what is and is not acceptable.
Chesapeakes have a tendency to be uninterested though tolerant of other dogs and generally will not generate aggression towards others, but neither will they take aggression from others lightly — though the reputation for being aggressive is greatly exaggerated in the Chessie today. He is a good family dog and loves nothing better (except to work) than being at the centre of his human family, but he is still predominately a working dog and is at his happiest in such an environment.
Chesapeakes are first and foremost superb hunting dogs well known for their love of water. Equally proficient on land and in water, the Chesapeake Bay Retriever was developed along the Chesapeake Bay to hunt waterfowl. With minimum training he will retrieve geese, duck, quail, partridge, pheasant, snipe, woodcock, rabbit and hare and any other oddity you care to ask of him. They are excellent game finders with a superb nose and remarkable memory for multiple falls. They will not give up easily on a fall, and in case of wounded game, instinct tells them this is the first priority in a retrieve.
A large majority of Chessies in the UK and Ireland are what we term wildfowling dogs and are used only for ducks and geese, though they are equally at home on upland game i.e. pheasants and partridge etc. on driven shoots. Occasionally Chessies compete in Gundog working tests with other retriever breeds and within the Chesapeake Bay Retriever Club of GB. They are tested on canvas dummies and cold (dead) game i.e. rabbit, pheasant, pigeon etc.
Between 1984 and 1997, twelve Chessies in the UK competed and gained awards in the field trials licensed by the Kennel Club and are therefore in the KC stud book (the only way as yet they can get a KC stud book number). The Chesapeake Bay Retriever is the ultimate dual purpose gundog.
Breed standard
General appearance: Well proportioned, active worker with a distinctive coat and intelligent expression. Strong muscular appearance.
Characteristics: Independent, affectionate, and courageous, with a great love of water. Makes a good guardian and companion, especially with children.
Temperament: Bright and happy disposition, alert and intelligent and showing a willingness to work.
Head and skull: Broad and round with medium stop. Medium-short muzzle, pointed but not sharp. Lips thin, not pendulous. Nostrils well developed. Nose and lips of colour to harmonise with coat.
Eyes: Medium size, very clear, of yellow or amber colour and set wide apart.
Ears: Small, well set up on head, hanging loosely and of medium leather.
Mouth: Jaws strong with a perfect, regular and complete scissor bite, i.e. upper teeth closely overlapping lower teeth and set square to the jaws. Level bite tolerated.
Neck: Of medium length with a strong muscular appearance tapering from head to shoulders.
Forequarters: Forelegs straight, with good bone of equal length to depth of body and showing good muscle. Shoulders well laid back, long in blade with upper arm of equal length placing legs well under body with no restriction of movement. Strong. Pasterns slightly bent. Dewclaws may be removed.
Body: Chest strong, deep and broad, with well sprung ribs. Body of medium length, short but not cobby. Flanks well tucked-up. Back well coupled and powerful. Topline not roached, but rather approaching hollowness.
Hindquarters: Should be as high or a trifle higher than shoulders. Powerful to supply power for swimming. Stifles well angulated. Good hindquarters are an essential requirement for this breed. Hocks of medium length. Dewclaws, if any, must be removed from the hindlegs.
Feet: Of good size, hare feet well webbed. Toes well rounded and close.
Tail: Should extend to hock. Medium heavy at base and strong. Should be straight or slightly curved. Moderate feathering is permissible.
Gait/movement: Powerful with no restriction of movement. Correct conformation will lend to single track movement.
Coat: A distinctive feature. Coat should be thick and reasonably short, not over 4 cms (1½ ins) long, with harsh oily outer coat and dense, fine woolly undercoat covering whole body; hairs having tendency to wave on neck, shoulders, back and loins. Hair on face and legs only should be very short and straight. Moderate feathering on stern and tail permissible. Curly coat not permissible. Texture of coat very important as dog is used for working under all sorts of adverse weather conditions, often working in ice and snow. Oil in harsh coat and woolly undercoat of extreme value. The coat should resist water.
Colour: Dead grass (straw to bracken), sedge (red gold), or any shade of brown. White spots on chest, toes and belly permissible. The smaller the spot the better. Self-coloured dogs preferred. Colour of coat and its texture must be given every consideration when judging.
Any departure from the foregoing points should be considered a fault, and the seriousness with which the fault should be regarded should be in exact proportion to its degree and its effect upon the health and welfare of the dog. Note: male animals should have two apparently normal testicles fully descended into the scrotum.
Chessie Rescue Ireland
Unfortunately, from time to time, some Chessies come in to rescue for re-homing — for various reasons and normally no reflection on the dog itself. The rescue centre takes these dogs in and assesses them before looking for a suitable new home. If you are interested in re-homing a Chessie, please contact Des or UK Rescue as detailed below; they will keep your details on file and contact you should a suitable dog come into rescue.
Anyone needing the support of Chesapeake Rescue in Ireland can make contact with Des Murray by email at dmmurray@o2.ie or by phone at +353 86 267 1677. Chessie Rescue in the UK can be contacted by email at Rescue@CBRC, or further details can be found on the Club website britishchesapeakeclub.com.
Chessie contacts & links
For further information on the breed, please look at the sites listed below. For information on Chessies within Ireland, or further general breed information, please contact Des Murray by email at dmmurray@o2.ie or by phone at +353 86 267 1677. A Chesapeake — a true friend.
Irish sites: Irish Kennel Club. IrishDogs.ie — Irish site dedicated to dogs of all breeds with resource details for each breed. IrishAnimals.ie — resource site for all Irish pet lovers.
UK websites: Chesapeake Bay Retriever Club — useful site listing Chessie events, rescue details, club shop etc. Penrose Chesapeakes — website of one of the UK's top breeders, Janet Morris of South Wales. Chesepi Chesapeakes — website of top UK breeder and rescue co-ordinator Molly Barker.
US websites: American Chesapeake Bay Retriever Club. CBRS4me — US site dedicated to the Chesapeake Bay Retriever.
Get in touch
Contact us
Day or evening, to discuss your dog's needs — we'll arrange an appointment to meet you and your dog.
Everything you need to know about how we handle your information, the terms of using our service, cookies on this site, and our cancellation terms.
Privacy Policy
Last updated: 2026. Doggie Daycare ("we", "us", "our") provides dog walking and dog-minding services in North Dublin and South Meath. This policy explains, in plain language, what personal information we collect from clients and website visitors, why we collect it, how long we keep it, who we might share it with, and what rights you have over it. It is intended to be consistent with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
Who is responsible for your data
For the purposes of data protection law, Doggie Daycare is the "data controller" of the personal information described in this policy — meaning we decide why and how it is used. As a small local service, we haven't appointed a separate Data Protection Officer; instead, contact us directly using the details on our contact page for anything relating to privacy, and we will deal with it personally.
Scope: this policy covers personal information we collect through this website, by phone, by email, and in person when arranging or providing our dog walking and dog-minding service. It does not cover the practices of third-party websites we link to, such as breed club, rescue or kennel club websites.
What information we collect
Information you give us directly:
— Your name, home address, phone number and email address, so we can arrange and carry out walks or minding stays.
— Details about your dog: breed, age, sex, neutered/spayed status, temperament, behavioural notes, medical conditions, medication, dietary needs, and vaccination status, so your dog can be cared for safely.
— Emergency contact details and your vet's name and contact details, in case your dog needs veterinary attention while in our care.
— Payment details necessary to invoice or take payment for the service (we do not store full card numbers ourselves).
— Any messages, emails or notes you send us relating to a booking or enquiry.
Information collected automatically: like most websites, basic technical information may be recorded when you visit this site — such as your browser type, device type, and general usage patterns — for security and to understand how the site is used. See our Cookie Policy for more detail.
Why we use your information
We use your information to: arrange, confirm and provide walking or minding bookings; contact you before, during and after a booking; keep your dog safe, including sharing relevant medical or behavioural information with the specific minder looking after your dog; keep basic financial records for invoicing and tax purposes; respond to enquiries, complaints or feedback; and meet our legal obligations.
We rely on the following legal grounds to process your data: performance of a contract (providing the service you've booked), our legitimate business interests (such as running and improving the service, and keeping records), your consent (for example, if you opt in to marketing updates or agree to photos of your dog being used publicly), and compliance with a legal obligation (such as tax record-keeping).
Who we share it with
We do not sell, rent or trade your personal information. We may share limited, relevant information with:
— The individual minder who will be walking or caring for your dog, so they can do so safely (e.g. your dog's temperament, medical needs, and your contact details).
— A vet, in a genuine emergency involving your dog.
— Professional advisors (such as an accountant), where reasonably necessary to run the business.
— Public authorities, where we are legally required to disclose information (for example, to the Revenue Commissioners or the Gardaí, if lawfully requested).
We do not use any third-party data processor to run advertising campaigns based on your personal data without informing you first.
How long we keep your information
We keep active client and dog records for as long as you continue to use our service. After your last booking, we generally keep basic contact and booking records for a reasonable period (typically up to seven years) to meet tax and accounting obligations, and to make it easy to resume the service if you get in touch again — after which the information is deleted or anonymised. You can ask us to delete your information sooner, subject to any legal reason we may need to keep it.
As a guide: enquiry details from someone who never becomes a client are kept for up to 12 months; active client, dog and emergency-contact records are kept for the life of the relationship; financial records connected to invoicing are kept for up to seven years to meet Revenue record-keeping requirements; and website security logs are kept for a matter of weeks.
Marketing communications
We will only send you marketing-type messages (for example, seasonal availability updates) if you've actively agreed to receive them. You can withdraw that consent at any time by telling us, and we will stop straight away. Messages that are simply about an existing booking (confirmations, reminders, changes) are not marketing and are sent as part of providing the service.
Automated decision-making
We do not use automated decision-making or profiling that produces legal or similarly significant effects about you. Decisions about whether we can care for a particular dog are always made personally by us, based on the information you give us.
International transfers
Our records are generally stored and processed within Ireland or the European Economic Area. If we ever use a supplier (for example, an email or booking tool) that stores data outside the EEA, we will only do so where that transfer is protected by an adequate legal safeguard, such as the European Commission's Standard Contractual Clauses.
If something goes wrong
In the unlikely event of a personal data breach that risks your rights or freedoms, we will assess it promptly and, where the law requires it, notify the Data Protection Commission and, where there is a high risk to you, notify you directly without undue delay.
Keeping your information secure
We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, misuse or disclosure — for example, restricting who can see client and dog records, and using reputable, password-protected tools to store contact and booking details.
Your rights
Under GDPR, you have the right to: ask us what personal information we hold about you and your dog, and get a copy of it (right of access); ask us to correct inaccurate information (right to rectification); ask us to delete your information, subject to any legal reason we may need to keep it (right to erasure); ask us to restrict or object to certain processing; and ask for your data in a portable format, where technically applicable. To exercise any of these rights, contact us via the details on our contact page. We will respond within one month.
If you're unhappy with how we've handled your data and feel we haven't resolved it, you have the right to complain to the Irish Data Protection Commission (dataprotection.ie).
Children
Our service is provided to adult dog owners. We do not knowingly collect personal information from children, and this website is not directed at children.
Changes to this policy
We may update this policy from time to time to reflect changes in our service or in the law. The current version is always the one published on this website, along with its last-updated date above.
Terms & Conditions
Last updated: 2026. These terms and conditions ("terms") govern the use of the dog walking and dog-minding service provided by Doggie Daycare ("we", "us", "our") to clients ("you", "your") in North Dublin, South Meath and surrounding areas. By booking a walk or minding stay with us, you agree to these terms.
Definitions
"Service" means the dog walking and/or dog-minding service described on this website. "Booking" means a specific walk or minding stay arranged between you and us. "Minder" means a person, personally vetted by us, who carries out a walk or hosts a minding stay on our behalf. "Working day" means any day other than a Saturday, Sunday or Irish public holiday.
1. The service
We provide two services: (a) dog walking, where we collect your dog for a supervised group or individual walk and return them home afterwards; and (b) dog minding, where your dog stays in the home of a vetted Doggie Daycare minder while you're away, typically on holiday. Exact arrangements — timing, location, frequency and duration — are agreed directly with you before each booking.
2. Bookings and confirmation
Bookings are arranged by phone or email and are only treated as confirmed once we have acknowledged them to you, directly or by returning your call/email. We reserve the right to decline or limit a booking, including where we do not have availability, where the service area doesn't cover your address, or where we have concerns about a dog's suitability for group walking or home minding.
3. Information you must provide
Before your dog's first walk or stay, you must give us accurate and up-to-date information about: your dog's breed, age, and neutered/spayed status; their temperament and any history of aggression, resource guarding, reactivity to people, dogs, traffic or livestock; any medical conditions, medication or dietary requirements; current vaccination status; and an emergency contact and your vet's details. You must tell us promptly if any of this changes.
4. Health and vaccinations
Dogs in our care must be up to date with routine vaccinations (including kennel cough where relevant to minding) and free from any contagious illness, fleas or worms at the time of a walk or stay. We may decline or postpone a walk or minding stay if we reasonably believe this isn't the case, in the interests of your dog and others in our care.
5. Behaviour and suitability
We assess every dog for suitability before group walks or minding. We reserve the right to walk a dog individually rather than in a group, or to decline a booking altogether, where we believe a dog's temperament or behaviour would put other dogs, the minder, or members of the public at risk. Undisclosed aggressive behaviour that leads to injury or damage may result in the booking being ended immediately and may be charged back to you where we or a third party incur costs as a result.
6. Access to your home and belongings
Where a walk or minding pick-up/drop-off requires access to your home (for example, using a key or code you've provided), that access is used solely for the purpose of collecting or returning your dog, and any key is held securely and only for as long as needed for the arrangement in place.
7. Minders
Minding stays take place in the home of a Doggie Daycare minder, personally vetted by us for the suitability of their home, garden and experience with dogs. We will let you know in advance which minder your dog will be staying with, and try to keep this consistent for repeat bookings where possible, though this cannot always be guaranteed.
8. Fees and payment
Fees are agreed with you before a walk or minding stay begins, based on frequency, duration and any specific requirements your dog has. Payment terms (timing and method) will be confirmed at the point of booking. We reserve the right to review our rates from time to time; any change will be communicated to you before it applies to a new booking.
9. Cancellations
Cancellations and rescheduling are handled under our separate Cancellation & Refunds terms, which form part of this agreement.
10. Photographs
We may take photographs of dogs during walks or minding stays for our own records, or, with your consent, to share on our website or social media (for example, in a photo gallery). We will not publish identifiable photographs of your dog without asking you first, and you can withdraw consent for future use at any time.
11. Liability
We take reasonable care of every dog placed in our charge, in line with the standard you'd expect from an experienced, careful minder. As with any activity involving live animals, some risk of injury, illness, escape or loss can never be fully eliminated, however carefully a walk or stay is managed. Our liability is limited to loss or damage directly caused by our own negligence; we are not responsible for pre-existing medical conditions, or for injury or illness that could not reasonably have been foreseen or prevented. We recommend owners consider pet insurance covering their dog for injury, illness, third-party liability and, where relevant, kennel/minding cover.
12. Damage or injury caused by your dog
You remain responsible for any damage or injury your dog causes to people, other animals or property while in our care, except to the extent this results from our own negligence.
13. Force majeure
We are not liable for any failure or delay in providing the service caused by circumstances beyond our reasonable control, such as severe weather, road closures, illness, or other emergencies. We will always let you know as soon as possible and agree alternative arrangements where we can.
14. Governing law
These terms are governed by the laws of Ireland, and any dispute relating to them will be subject to the exclusive jurisdiction of the Irish courts.
15. Changes to these terms
We may update these terms from time to time to reflect changes in how we run the service or in the law. The current version is always the one published on this website, along with its last-updated date above. Continuing to use the service after an update means you accept the revised terms.
16. Contact
Questions about these terms can be sent to us via the details on our contact page.
17. Eligibility
Our service is available to adults (18+) who own or are responsible for the dog being booked in, and who can lawfully enter into an agreement for services in Ireland. By booking, you confirm you are the dog's owner or have the owner's authority to arrange the service on their behalf.
18. Intellectual property
The text, photographs and design of this website belong to Doggie Daycare or are used with permission, and may not be copied or reused for commercial purposes without our prior written consent. You're welcome to link to this website.
19. Complaints procedure
If you're ever unhappy with any aspect of the service, please tell us as soon as possible — by phone or email, using the details on our contact page — so we can look into it and put things right. We aim to acknowledge a complaint within 2 working days and to give you a full response within 10 working days.
20. Severability
If any part of these terms is found to be invalid or unenforceable by a court, the remaining terms continue in full force and effect.
21. Entire agreement
These terms, together with our Privacy Policy and Cancellation & Refunds terms, and anything specifically agreed with you in writing for a particular booking, make up the entire agreement between us for the service, replacing any earlier discussions on the same subject.
22. Assignment
We may use trusted, vetted minders to help provide the service, but we remain responsible for the service as a whole. You may not transfer your booking or these terms to someone else without our agreement.
23. No waiver
If we don't immediately act on a breach of these terms, that doesn't mean we've given up our right to act on it, or a similar breach, later.
24. Notices
Any formal notice under these terms should be sent to the contact details on our contact page, or to the phone number or email address you've most recently given us.
Cookie Policy
Last updated: 2026. This policy explains how doggiedaycare.ie uses cookies and similar technologies.
What cookies are: small text files stored on your device by your browser, used to make a website work, remember choices, or understand how it's used.
What we currently use: this website keeps cookies to a minimum. We only use cookies that are strictly necessary for the site to work correctly (for example, remembering that you've dismissed a notice). We do not currently use analytics or advertising cookies.
If this changes: if we start running online advertising (for example, to measure how visitors find this site through a Bing Ads or similar campaign) or add analytics tools, we will update this policy to describe exactly what's used and why, and — where required by law — show a cookie banner asking for your consent before any non-essential cookie is set.
Managing cookies: you can view, control or delete cookies at any time through your browser settings, and can usually block cookies from specific sites or all sites. Blocking cookies is unlikely to affect your ability to browse this website, as it does not rely on cookies for core functionality.
Third-party content: where this site links to third-party websites (such as breed club or rescue websites), those sites have their own cookie and privacy practices, which we don't control.
Types of cookies, in plain terms
Strictly necessary — required for the site to function (for example, remembering which page section you're viewing). Currently in use; cannot be switched off, as the site would not work correctly without them. Performance & analytics — would help us understand how visitors use the site (which pages are popular, how people found us). Not currently in use. Advertising — would help measure the effectiveness of online advertising, such as a Bing Ads campaign, and avoid showing the same ad repeatedly. Not currently in use; if introduced, we will ask for your consent first via a cookie banner, except where the law allows it without consent.
How to manage cookies in your browser
Most browsers let you view, delete or block cookies from their settings menu: in Chrome, under Settings → Privacy and security → Cookies; in Safari, under Preferences → Privacy; in Firefox, under Settings → Privacy & Security; and in Edge, under Settings → Cookies and site permissions. Consult your browser's help pages for exact steps, as menus vary between versions.
Cancellation & Refunds
Last updated: 2026. These terms explain how cancellations, rescheduling and refunds are handled for both our services.
Walks — cancelling a single walk: we ask for at least 24 hours' notice to cancel or reschedule a booked walk wherever possible. This gives us a fair chance to offer the slot to another dog. Cancellations made with less than 24 hours' notice, or a missed appointment with no notice, may be chargeable at our normal rate if the slot could not be filled.
Walks — ongoing/recurring bookings: for a regular weekly arrangement, we ask for at least 48 hours' notice to pause or end the arrangement, so we can plan minders' schedules fairly.
Minding stays — cancelling in advance: for holiday minding, we ask for as much notice as possible if your plans change, and always at least 7 days before the stay was due to start, so the minder's availability can be released or reallocated.
Minding stays — deposits: a deposit may be requested to confirm a longer minding stay, particularly over peak holiday periods. The deposit amount and its specific cancellation terms (including any non-refundable portion closer to the stay date) will always be agreed with you in writing (by email or text) before the booking is confirmed.
Cancellations by us: if we ever need to cancel a confirmed walk or minding stay (for example, due to a minder's illness or an emergency), we will let you know as soon as possible, help arrange an alternative where we can, and refund any amount already paid for the cancelled portion of the service in full.
How refunds are paid: where a cancellation qualifies for a refund under these terms, the amount will be refunded using the original payment method, or credited towards a future booking — whichever you prefer — normally within 14 days.
Early collection or early return from minding: if you collect your dog earlier than planned from a minding stay, or a walk package is used up more slowly than expected, unused prepaid sessions remain valid for a future booking rather than being automatically refunded, unless otherwise agreed.
No-shows: if a dog is not ready and available at the agreed time and place for a booked walk or collection, and we cannot reach you, this is treated as a late cancellation under the terms above.
Weather and circumstances beyond our control: where a walk needs to be shortened, changed or rescheduled due to severe weather, road closures or similar circumstances beyond our reasonable control, no cancellation fee applies, and we'll agree an alternative time with you where possible — see also "Force majeure" in our Terms & Conditions.
Questions: if anything about cancellations or refunds is unclear for your specific booking, just ask us before you book — we're happy to confirm the details in writing.
